PRIVACY POLICY

This privacy notice discloses the privacy practices for https://mcss-tech.com. This privacy notice applies solely to information collected by this web site.  It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

MCSS, LLC is the sole owner of the information collected on this site. I only have access to collect information that you voluntarily give me via email or other direct contact from you. I will not sell or rent this information to anyone.

 

I will use your information to respond to you regarding the reason you contacted me. I will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

 

Unless you ask me not to, I may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access to and Control Over Information

You may opt out of any future correspondence from me at any time. You can do the following at any time by contacting me via the email address or phone number given on my website:

  • See what data I have about you, if any. 

  • Change/correct any data I have about you.

  • Have me delete any data I have about you. 

  • Express any concern you have about my use of your data.

 

Security

I take precautions to protect your information.  When you submit sensitive information via the website, your information is protected both online and offline.

 

Wherever I collect sensitive information (such as credit card data), that information is encrypted and transmitted to me in a secure way.  You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

 

While I use encryption to protect sensitive information transmitted online, I also protect your information offline. Only staff who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.  The computers/servers in which I store personally identifiable information are kept in a secure environment.

 

Updates to Privacy Policy

I may make updates to this Privacy Policy periodically without notification. Please refer to this policy when necessary to check for updates.

 

If you feel that I am not abiding by this privacy policy, you should contact me via email at mike.hoekstra@mcss-tech.com or via phone at (616) 204-4254 and I will address the issue immediately.

EXCHANGE AND RETURN POLICY

Hardware and Software

The terms and conditions of the return or exchange of any tangible or intangible product is determined solely by the Manufacturer, Developer or Reseller of the product(s) that MCSS, LLC purchases on behalf of a Client. MCSS, LLC is not responsible for restocking fees, return shipping, or any other fee or penalty as a result of the return or exchange of a product.

Services

If I make a mistake that leads to unnecessary delay and/or monetary cost to the Client, I will issue a partial refund or apply a credit for services performed according to terms agreed upon by both the Client and myself. The credit can only be applied to the cost of future services, not the purchase of a product.