HARDWARE AND SOFTWARE
I will diagnose and repair any issues with a desktop or laptop. This service is billed at a flat hourly rate. If you choose not to have me repair the issue, you will be charged a flat diagnostic fee.
This service may be added to your invoice if data backup is needed, such as if your computer is infected with malware. This service is billed per gigabyte (GB); I will transfer all of the contents of your hard drive, scan it for malware, and transfer it to the same or another computer. If your hard drive is encrypted, it will need to be unencrypted prior to transferring any files.
I will attempt to remove the malware and repair the damage done. This service is billed at an hourly rate. If I am unable to remove the malware, a full reinstall of your operating system (Windows only) may be required.
I will work with you to do anything from helping you buy the ideal computer for your home or office to designing and configuring your home or office network. This service is billed at an hourly rate for a minimum of 1 hour.
Many pre-built laptops and PCs from manufacturers such as HP and Dell can have multiple components upgraded. I will research the specifications of your laptop or PC and determine what can be upgraded. Let me investigate this for you before you decide to buy a new computer. I do not service Apple devices at this time.
WIRELESS SIGNAL ANALYSIS
I will perform a full site survey to identify strong and weak signal areas and develop a plan to improve the wireless connection in your home or office.
I can arrange pickup or drop off of portable items for recycling such as desktop computers, laptops, tablets or phones.
As a bonus, if I provide a billable service and you give me a device to recycle, I will include a 10% discount for services on your invoice.
Please note, I do not recycle TVs or computer monitors at this time.
HARD DRIVE SECURE ERASE
I can securely erase any functional hard drive, including m.2 NGFF, m.2 NVME and mSATA drives. If necessary, I can provide a certificate.
CUSTOM BUSINESS PC BUILD
I will meet you for a free consultation to discuss your business needs and develop a custom PC build solution. This service is ideal for graphic design, database administration, video editing, and other high resource workflows; however, I am happy to customize a PC to meet any need you may have.
CUSTOM GAMING PC BUILD
I will meet you for a free consultation to design and build your next gaming rig while staying within your budget.
FORENSIC DATA RECOVERY
I partner with Gillware, a certified forensic recovery specialist in Michigan who offers recovery services for multiple types of storage media such as traditional hard drives, USB flash drives, RAID storage, SANs, NAS, and virtual machines. They have implemented cost-saving measures that allow them to significantly lower the cost of their services; one example is the use of flexible ISO-5 certified horizontal flow class-100 workstations instead of traditional cleanrooms.